Pay communication, justice, and affect: The asymmetric effects of process and outcome pay transparency on counterproductive workplace behavior.

SimanTov-Nachlieli, I., Bamberger, P.

I SimanTov-Nachlieli, P Bamberger - Journal of Applied Psychology, 2021 - psycnet.apa.org

115 citations2021

Summary

SimanTov-Nachlieli and Bamberger's 2021 paper, "Pay communication, justice, and affect: The asymmetric effects of process and outcome pay transparency on counterproductive workplace behavior," delves into the nuanced impact of different forms of pay transparency on employee misconduct. Building on social comparison theory, the authors explore how the disclosure of pay processes versus actual pay outcomes influences counterproductive work behaviors (CWB) directed at both individuals (CWB-I) and organizations (CWB-O). The research highlights a critical distinction in transparency, suggesting that the manner in which pay decisions are communicated (process transparency) and the visibility of actual salaries (outcome transparency) can have varied and often asymmetric effects on employee perceptions of fairness and subsequent actions. The methodology involved a field study that utilized data from Mendeley, employing methods selected from SimanTov-Nachlieli and Bamberger (2021, p. 235) and analyzed using SmartPLS. This study, referred to as "Study 1," surveyed employees at two distinct points in time (T1 and T2) across respective workweeks. This longitudinal approach allowed for the examination of temporal relationships between pay transparency and CWB. The authors hypothesized specific relationships between process and outcome pay transparency and different forms of CWB; however, their findings presented a complex picture, with several hypotheses not being supported. A key finding was that while three initial hypotheses did not yield significant results, the only hypothesis that did produce a significant outcome was contrary to the initial expectation. Specifically, process pay transparency was found to be negatively, rather than positively, related to counterproductive work behaviors directed at the organization. This suggests that transparent processes in pay communication might actually *decrease* organizational CWB, an outcome that deviates from what might be intuitively expected based on concerns about negative social comparisons. The study's use of a global sample from multiple organizations lends high external validity to its findings. The research contributes to the understanding that while pay disclosure can sometimes lead to perceptions of unfair treatment and negative reactions, the specific *type* of transparency plays a crucial role in shaping employee behavior.

Key Findings

  • - Process and outcome pay transparency have asymmetric effects on counterproductive workplace behaviors.
  • Process pay transparency was found to be negatively associated with counterproductive work behaviors directed at the organization, contrary to an initial hypothesis.
  • The study utilized a field study methodology, surveying employees at two different time points, indicating a temporal dimension to the research.
  • The findings suggest that transparent pay processes might actually mitigate counterproductive actions against the organization, rather than exacerbating them.
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