Ignorance is bliss, or is it? The effects of pay transparency, informational justice and distributive justice on pay satisfaction and affective commitment

Scheller, E.M., Harrison, W.

EM Scheller, W Harrison - Compensation & Benefits Review, 2018 - journals.sagepub.com

69 citations2018DOI: 10.1177/0886368719833215

Summary

The research paper, "Ignorance is bliss, or is it? The effects of pay transparency, informational justice and distributive justice on pay satisfaction and affective commitment," by Scheller and Harrison (2018), investigates the intricate relationships between pay transparency, different facets of organizational justice, and critical employee outcomes such as pay satisfaction and affective commitment. The authors posited that open access to comparative wage information (pay transparency) could potentially mitigate wage discrepancies and offer broader organizational benefits. Their study aimed to understand the direct and interactive effects of these variables, confirming the positive consequences of pay transparency policies, which they consider a component of informational justice. Methodologically, the researchers employed a 2 × 2 × 2 between-subjects factorial design. They developed case scenarios to manipulate three independent variables: pay transparency (transparent vs. non-transparent), informational justice, and distributive justice. To gather data, 293 full-time employees in the United States were recruited via Amazon's Mechanical Turk (MTurk) platform. This experimental approach allowed for the testing of main effects and interaction hypotheses concerning the influence of these variables on the dependent variables of pay satisfaction and affective commitment. The use of case scenarios helped control for extraneous variables and isolate the effects of the manipulated conditions on participant responses. The study yielded several significant findings. It revealed main effects of both pay transparency and distributive justice on both pay satisfaction and affective commitment. This suggests that when employees perceive their pay system as transparent and their pay outcomes as fair, they tend to be more satisfied with their remuneration and feel a stronger emotional attachment to their organization. Furthermore, informational justice demonstrated a distinct main effect on affective commitment, highlighting the importance of clear and timely explanations regarding pay decisions for fostering employee loyalty. A notable interaction effect was observed: pay transparency had a more pronounced positive impact on pay satisfaction when distributive justice was perceived as low. This implies that in situations where employees feel their pay is unfair, greater transparency about pay structures can somewhat alleviate dissatisfaction. Exploratory analyses also uncovered an interaction between pay transparency, gender, and race on pay satisfaction, suggesting that the impact of pay transparency can vary across different demographic groups. These findings underscore the complex interplay of transparency and justice in shaping employee perceptions and attitudes.

Key Findings

  • - Pay transparency and distributive justice both have direct positive effects on employees' pay satisfaction and their affective commitment to the organization.
  • Informational justice independently influences employees' affective commitment.
  • The positive effect of pay transparency on pay satisfaction is amplified when employees perceive low levels of distributive justice.
  • Exploratory analysis revealed an interaction between pay transparency, gender, and race concerning pay satisfaction.
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