When is pay for performance related to employee creativity in the Chinese context? The role of guanxi HRM practice, trust in management, and intrinsic motivation
Zhang, Y., Long, L., Wu, T., Huang, X.
Y Zhang, L Long, T Wu, X Huang - Journal of Organizational …, 2015 - Wiley Online Library
Summary
This research paper, "When is pay for performance related to employee creativity in the Chinese context? The role of guanxi HRM practice, trust in management, and intrinsic motivation" by Zhang, Long, Wu, and Huang (2015), delves into the complex relationship between pay for performance (PFP) and employee creativity within the unique Chinese organizational setting. The study's primary objective was to investigate how "guanxi" human resource management (HRM) practices—defined as the extent to which HR decisions are influenced by personal relationships—moderate the link between PFP and employee creativity. Furthermore, it examined the mediating roles of trust in management and intrinsic motivation in this intricate interplay. To achieve its objectives, the researchers collected data from two independent samples of supervisor-subordinate dyads: one consisting of 222 dyads from Mainland China and another with 216 dyads from Taiwan. This dual-sample approach enhances the generalizability of the findings across different Chinese cultural contexts. The methodology employed a moderated path analysis to test the hypothesized relationships among the variables. The findings revealed several critical insights into how PFP can foster creativity in Chinese organizations. Significantly, the study found that the positive effect of pay for performance on employee creativity was consistently moderated by perceived guanxi HRM practice. Specifically, PFP demonstrated a stronger positive impact on creativity when the prevalence of guanxi HRM practice was low. The research further elucidated the underlying mechanisms by identifying that trust in management acted as a mediator in this moderated relationship. This implies that high guanxi HRM practices tend to diminish trust in management, which, in turn, weakens the positive effect of PFP on creativity. Moreover, the study established that intrinsic motivation also played a crucial mediating role in the relationships among PFP, guanxi HRM practice, trust in management, and creativity. These findings collectively suggest a nuanced understanding of how external rewards like PFP interact with internal motivational factors and socio-cultural HRM practices to influence creative outcomes. The implications of this research are significant for both theory and practice in organizational behavior, particularly in cultures influenced by "guanxi." Theoretically, the study offers valuable insights into the conditions and processes through which PFP can effectively stimulate creativity, thereby enriching the existing literature on reward systems and creativity. Practically, these findings suggest that organizations in the Chinese context aiming to enhance employee creativity through PFP initiatives should critically evaluate and manage their "guanxi" HRM practices. Reducing the reliance on personal relationships in HR decisions can foster greater trust in management, which then allows PFP to more effectively tap into employees' intrinsic motivation and ultimately boost their creative output. This highlights the importance of fair and transparent HRM practices for maximizing the benefits of performance-based reward systems in promoting innovation.
Key Findings
- - The positive relationship between pay for performance (PFP) and employee creativity is significantly stronger when "guanxi" HRM practice (HR decisions influenced by personal relationships) is low.
- Trust in management mediates the moderating effect of guanxi HRM practice on the relationship between PFP and creativity; specifically, high guanxi HRM reduces trust in management, which then lessens PFP's positive impact on creativity.
- Intrinsic motivation serves as another crucial mediator in the complex interplay among PFP, guanxi HRM practice, trust in management, and employee creativity.
- The study utilized two independent samples from Mainland China (222 dyads) and Taiwan (216 dyads) to ensure robust and generalizable findings within the Chinese context.