Pay satisfaction, job satisfaction and turnover intent
Singh, P., Loncar, N.
P Singh, N Loncar - Relations industrielles, 2010 - erudit.org
Summary
The research paper "Pay satisfaction, job satisfaction and turnover intent" by Singh and Loncar (2010) investigates the intricate relationships between various facets of pay satisfaction, overall job satisfaction, and the intention of employees to leave an organization. The authors recognized a gap in empirical research, particularly in professions like social work and nursing, where job satisfaction might hold equal or greater importance than pay in influencing turnover decisions, despite a substantial body of literature on the pay satisfaction-turnover link. The study aimed to address this by using a multidimensional approach to pay satisfaction, moving beyond the often-used unidimensional measures in previous research. The methodology involved analyzing data collected from a sample of 200 registered nurses (RNs) working in a unionized hospital setting in Ontario, Canada. The use of a specific professional group (nurses) in a unionized environment allowed for a focused examination of these relationships in a context where compensation structures might be influenced by collective bargaining, potentially altering the direct impact of individual pay components. Regression analysis was employed to test the hypotheses, specifically looking at how four distinct dimensions of pay satisfaction affect turnover intent and if job satisfaction contributes incrementally to explaining turnover beyond pay satisfaction. The findings revealed that while pay satisfaction does have a negative relationship with turnover intent, the intensity of these relationships varies across the four pay dimensions (pay level, benefits, pay raises, and pay structure/administration). Crucially, the study supported the contention that job satisfaction is a more significant predictor of turnover among nurses than pay satisfaction. Specifically, job satisfaction was found to add incrementally to the explained variance in the pay satisfaction-turnover relationship. The authors suggest that nurses are potentially more motivated by the intrinsic aspects of their jobs rather than solely by their paychecks. The implications of these findings are significant for healthcare managers and human resources professionals. The study indicates that increasing compensation alone may not be sufficient to reduce turnover in such professions. Instead, organizations are encouraged to focus on improving the overall workplace environment and intrinsic job factors to enhance job satisfaction and, consequently, reduce turnover intentions. A holistic approach considering all aspects of pay satisfaction, in conjunction with job satisfaction, is essential for developing effective employee retention strategies.
Key Findings
- - Pay satisfaction is negatively related to turnover intent, but its various dimensions (level, benefits, raises, structure) affect turnover intent differently.
- Job satisfaction is a more crucial variable than pay satisfaction in predicting turnover among registered nurses.
- Job satisfaction adds incremental explanatory power to the pay satisfaction-turnover relationship.
- Nurses appear to be more motivated by their job itself rather than primarily by their pay.
- Increasing compensation in isolation may not be sufficient to decrease turnover; improvements in intrinsic job factors and the workplace environment are also vital.