Statistical & Technical
Service Agreement
Any agreement, oral or written, between a contracting entity and a gig worker for services in Malaysia.
Definition
The Gig Workers Bill 2025 defines a 'service agreement' as any agreement, whether oral or written, express or implied, between a contracting entity and a gig worker for the provision of services in Malaysia. This is the foundational contractual relationship that governs the engagement of gig workers and is subject to the new protections and transparency requirements introduced by the Bill.